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 Address to refer: https://www.researchchannel.co.za/article/icasa-publishes-second-draft-of-end-user-and-subscriber-service-charter-2017-11-17
 Article Headline: Icasa publishes second draft of End-User and Subscriber Service Charter
 Abstract: The Independent Communications Authority of South Africa (Icasa) has published a second draft of the End-User and Subscriber Service Charter regulations for public input. Interested stakeholders have until January 3 to submit their written comments, following which, Icasa will host public hearings from February 7 to 9.
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