ECONOMY
US-based philanthropic organisation Rockefeller Foundation has provided South African business process outsourcing (BPO) and contact centre industry association Business Process Enabling South Africa (BPeSA) with a $500 000 grant to assist in the establishment of a national body. The new body would replicate the business model used by regional body BPeSA Western Cape. The funding would be used to focus on developing the national BPO landscape to increase awareness and adoption of impact ...
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