TECHNOLOGY
The automotive retail customer experience is set to change in South Africa after German-based information and communications technology multinational T-Systems released its customer experience management (CEM) systems last month. The automotive CEM enables customers to access information about vehicles on a showroom floor quickly and easily and to interact with sales and service dealer staff or the automotive brand using their smartphones, says T-Systems South Africa automotive manufacturing industry head Michael Frans.
This content is only available to subscribers.
Forgot your password? Click here
Don't have any login details?
Free Trial Access